Review individual answers

The Answers tab shows individual model responses behind Visibility results. Use it to find out why a score moved: did the model name your brand, mention competitors, place your brand high or low, cite your domain, or rely on another source? A summary percentage is easier to act on when you can check the examples it came from.

The page follows the project, model, and period controls in the Visibility header. It can also open in a prompt or group focus so the table only covers that focus. A search for a brand or phrase only filters the answer list; it does not edit the prompt or change saved results. The table shows 25 answers at a time. Changing the search, model, period, or prompt focus takes you back to the first page.

Narrow the list

• Brand: All / Only with brand / Without brand filters according to whether your brand is named in the answer. “Only with brand” is useful for checking positioning; “Without brand” helps you see what an answer says when the brand is missing. A source citation without a brand mention belongs to “Without brand” because citation alone does not satisfy presence.
• Sentiment: All / Positive / Neutral / Negative filters the sentiment assigned to the answer by PromptEye’s automated answer analysis. It classifies the tone toward your brand in the answer, not a customer survey and not proof that a reader felt that way. Some rows have no sentiment available when the analysis could not provide a result.
• Search answers matches answer text and can also find prompt text, model name, brand names, and source URL/title/domain. Clear the search and return filters to All if expected rows are missing.

These filters work together. For example, choosing Without brand, Negative, and searching for a competitor shows only matching checked answers that meet all three conditions. If no rows appear, broaden the filters before concluding that no such answers were collected.

Read a row

• Date and prompt identify when the checked answer was collected and which monitored question it answered. Multiple model responses for the same prompt and date are grouped under a shared heading; the count tells you how many answer rows are in that group.
• Model identifies the AI model that produced the response. Use it to compare answers from different providers without assuming one response represents all models.
• Your brand indicates whether your brand is named, cited as a source without being named, or absent. Not counted means the answer was received but its brand mentions could not be read reliably; it is excluded from the metric denominator rather than treated as an absence.
• Mentioned brands shows recognized brands in the answer. The table displays up to five marks, with a +N indicator when there are more; expand the row to read the answer itself.
• Position is your brand’s position among the brands listed in an answer. A dash means there is no position, for example because the brand was not named, was only present as an address, or the answer could not be counted. Lower numbers are higher placement; position 1 is best.
• Citation quality labels the role of your brand in the answer when it can be classified: recommendation, expert citation, comparison item, or incidental mention. It describes the answer’s treatment of the brand, not an independent rating of the page’s quality.
• Sentiment shows positive, neutral, or negative answer tone when available. Treat it as a prompt for review, not a direct measure of customer sentiment.
• Sources previews up to three source domains. Expand the row to see the full answer and source links.

Expand an answer

Select a row or its expand button to read the stored answer, a short presence summary, and its cited sources. The summary distinguishes three situations: the answer names your brand (with a position when one is available), cites your site without naming the brand, or does not include the brand. This is the clearest way to separate mentions from citations when the Overview score seems surprising.

Source domains that appear in the answer text are linked to their source URLs, and the source pills open the URLs in a new tab. Some models display an Unverified sources note. The link records what came back with the answer; it is not a guarantee that a page is live, authoritative, or endorsed. Read the answer around the citation before treating it as support for a claim. For source-domain trends across the selected prompt set, use Citations and sources.

For Google AI Overview, a prompt may not trigger an overview response. In that case the expanded row says there is no AI Overview answer for that prompt. This is different from a readable answer that simply omits your brand.

Missing, partial, and not-counted results

An empty table can mean the chosen project/model/period has no matching answer rows, the filters are too narrow, or the prompt focus has no answer in the selected scope. Reset the filters and broaden the period/model before treating an empty result as evidence of absence.

With narrow filters, PromptEye searches the history in parts. If the table says Only part of the history was scanned — nothing matched these filters yet, use Keep searching to look through older answers. The message does not mean there are no matching answers in the rest of the history. Changing a filter or the period restarts the scan with the new selection.

Rows marked Not counted are intentionally excluded from Visibility percentages because PromptEye could not reliably read which brands they mention. They remain visible for transparency, but do not treat them as either a brand mention or a confirmed non-mention. The app may also display missing AI Overview results for a prompt, which likewise should not be read as an answer that omitted the brand.

If a result is absent, check the selected model and dates, prompt/group focus, and filters. If the answer list remains empty while Overview shows data, the two surfaces may be showing different scopes or filters; align those controls and review the prompt. The app does not promise that every summary card has a matching row in the current answer page if its scope differs.

Export answers

Use the export menu above the table to download the rows currently loaded on the visible answer page in the offered formats. It does not export every older answer in the project automatically. Move through pages or continue a partial scan, then export the rows you need. The file is a point-in-time snapshot; it does not change prompts, filters saved elsewhere, or answer history. Check its contents and the table’s scan state before treating it as a complete project record.